AWS Emails complaints@email-abuse.amazonses.com
Emails go to complaints@email-abuse.amazonses.com when a recipient reports that they don't want to receive an email. They have usually clicked the "Report spam" button in their email client, but may have also complained to their email provider, notified Amazon SES directly, or through some other method. It is then best practice to contact the client to confirm they don't want to get these emails. If so remove them from the email statement list so it doesn't effect your reputation for other emails. See this link for more information, https://docs.aws.amazon.com/ses/latest/dg/faqs-enforcement.html#e-faq-cm
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