Merging Duplicate Client and Animal Records

Merging Duplicate Client and Animal Records

Merging Duplicate Client and Animal Records
  1. To merge duplicate Client or Animal records you first need to check that;
    1. Client records you are merging have the same first name and last name.
    2. Animal records have the same Name, Type and Breed.
  2. Go to Utilities Menu -> Maintenance and Fixes
    1. To merge clients click Client then Merge Clients
    2. To merge animals click Animal then Merge animals
  3. A new window will open
  4. Click the "Select Client/Animal to Merge from" to select the first client/animal. Records will be merged out of this record into the second record.
  5. Click the "Select Client/Animal to Merge to" to select the second client/animal
  6. Click Merge

  7. * When merging client records balances, transactions and animal will be moved from the first record to the second record. The first record will then be made inactive.
    * When merging animal records clinical history  will be moved from the first record to the second record. The first record will then be made inactive